FAQs

To silence the audible sound of the electronics, press the“(((●)))”button for 3 seconds, all keys(1-3) will light up once with one beep and let go. To turn the sound back on repeat the above steps.

According to the issues you mentioned, we think it may be because you press and hold the “PROGRAM” button for too long. If you press and hold the “PROGRAM” button for 5-8 seconds, it will delete all the key fobs.

If you want program RFID key fobs, please follow the step：

1.With the safe open, program key fob by using button tool pressing the “PROGRAM” button (2 seconds) and let go, all keys (1-3) will light up twice with the double beeps.

2.Place the key fob over the keypad approximately 1/4″ from the surface for the scan. When the safe beeps and the keypad lights up remove your key fob.

3.Press and hold the “PROGRAM” button by using button tool again (2 seconds) and let go, all keys (1-3) will light up 4 times with the 4 beeps. This tone confirms that the key fob has been reset. Then you can test the key fob.

If this still can’t work please send us some videos to show us the issue? we need them confirm the problem and reflect to factory, and then we can help you process this issue.

According to the issues you mentioned, we think that you must press anyone of “1,2,3” button at first, then place your key fob over the RFID induction zone to open the safe.

Please use 4 NEW AAA Alkaline Batteries. New batteries can not be used with old batteries together.

If this still can’t work please send us some videos to show us the issue? We need more specific information to help you solve the problem.

Would you please check the batteries are all the NEW AAA Alkaline Batteries? If not, please try to use 4 NEW AAA Alkaline Batteries have been used. New batteries can not be used with old batteries together.

If this still can’t work please send us some videos to show us the issue? we need them confirm the problem and reflect to factory, and then we can process this issue.

5 RFID Key Fods

The RFID keys we read is the card number, no encryption design.